Terms of Service for Lifetime Protection Guidance
These Terms of Service (Terms) govern your access to and use of the senior coverage advisory services offered at lifetimeproguide.online (Site) by Lifetime Protection Guidance. Effective date: 2025.
1. Acceptance of Terms
By accessing or using our services, you agree to these Terms in full. If you do not agree, please refrain from using our services.
2. Services
2.1 Description. Lifetime Protection Guidance provides advisory sessions focused on senior coverage planning and related topics for individuals seeking guidance.
2.2 Appointments. Sessions are scheduled via our contact form or by phone. Please provide accurate information at booking.
2.3 No-Reimbursement Services
Certain offerings, such as personalized coverage plan drafting, involve extensive preparation and customization. Due to the tailored nature of these offerings, payments are non-refundable.
3. Digital Products
3.1 Description. We may offer electronic guides, tutorials, and other information-based products (Digital Products) for download.
4. Physical Goods
4.1 Description. We may supply printed materials, books, or other tangible items (Goods).
5. Refund Policy
5.1 Services
Requests for reimbursement must be submitted within 14 calendar days of the session date. Approved reimbursements will be issued via the original payment method within 10 business days. Alternatively, clients may opt to reschedule a session once at no extra charge. To request a reimbursement or reschedule, please submit details through our contact form.
5.2 Digital Products
If a Digital Product remains unaccessed or unused, requests for reimbursement are accepted within 7 calendar days of purchase. Upon approval, we will process a reimbursement via the original payment method within 7 business days. To initiate a request, complete the form at our contact form.
5.3 Physical Goods
Customers may send back Goods in original, unused condition within 30 calendar days of delivery for a full reimbursement of the product price. Shipping fees for sending items back are the responsibility of the customer unless the issue is due to an error on our part. Reimbursements will be processed via the original payment method within 14 business days after we have received the items. To arrange shipment back to us, please contact us via our contact form.
6. Modifications
We reserve the right to modify these Terms at any time. Changes become effective upon posting on this page. Continued use after changes indicates acceptance.
7. Governing Law
These Terms are governed by the laws of Switzerland, without regard to conflict of law principles.
8. Contact Information
Lifetime Protection Guidance
Business ID: CHE-583.895.840
Bahnhofstrasse 1, 8001 Zurich, Switzerland
Phone: +41765693067